Hot tub and swim spa servicing you can rely on

Find useful information, speak with the team and plan a visit to the Ultimate Hot Tubs showroom in Atherstone.

Routine maintenance, fault diagnosis, repairs and practical ownership support from an experienced Midlands team.

How we can help

Regular servicing

A thorough health check, water-care guidance and preventative maintenance to keep your spa working well.

Repairs & diagnostics

Help identifying faults with pumps, controls, heating, leaks and other common hot tub or swim spa problems.

Parts & owner support

Parts guidance, manuals and advice for current and legacy models where compatible components remain available.

Support for current and legacy brands

We support Caldera, Fantasy and Endless Pools owners, and continue to help owners of Riptide and Coast hot tubs and swim spas. We can also assess many other recognised brands—contact us with the make, model, serial number and a description of the issue.

Help us diagnose it faster

When enquiring, include clear photos of the control panel, equipment bay, serial label and any error message. Never open live electrical equipment to take a photo.

Choose the service you need

Hot tub servicing

Service, maintenance and fault support for domestic hot tubs.

Swim spa servicing

Specialist support for swim spas, exercise systems and larger water volumes.

Ready to book or need advice first?

Tell us your postcode, spa make and model, and what is happening. Our team will advise on the most appropriate next step.

Riptide servicing and spare parts

Our Riptide service is focused on servicing and spare parts. We service Riptide hot tubs and swim spas and can access spare parts. Send your make, model, serial number and details of the issue so we can check the appropriate parts and support. Availability and costs are confirmed after assessment.

For a new hot tub, explore our premium Caldera range.