A thorough health check, water-care guidance and preventative maintenance to keep your spa working well.
Repairs & diagnostics
Help identifying faults with pumps, controls, heating, leaks and other common hot tub or swim spa problems.
Parts & owner support
Parts guidance, manuals and advice for current and legacy models where compatible components remain available.
Support for current and legacy brands
We support Caldera, Fantasy and Endless Pools owners, and continue to help owners of Riptide and Coast hot tubs and swim spas. We can also assess many other recognised brands—contact us with the make, model, serial number and a description of the issue.
When enquiring, include clear photos of the control panel, equipment bay, serial label and any error message. Never open live electrical equipment to take a photo.
Our Riptide service is focused on servicing and spare parts. We service Riptide hot tubs and swim spas and can access spare parts. Send your make, model, serial number and details of the issue so we can check the appropriate parts and support. Availability and costs are confirmed after assessment.